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The primary focus of our business is information systems
software. This involves computers and communication which have given rise to some of the
most controversial issues of our age. On this page we offer our own editorial
contribution.
WISL Grows
Late in 1991 WISL experienced a major restructuring in
ownership and management. Bud Walker's decision to leave the company precipitated an
ownership that left Wayne Montgomery and Al Price and added
Brian Parker as a shareholder. Al Price was planning to take an extended hiatus from the
working world to become a mariner in the Caribbean and Wayne Montgomery had decided to
leave the University of Waterloo to devote full-time to WISL so Wayne assumed the role of
President. At about the same time WISL transferred back the rights to market and support
the bookstore retail management system that had been acquired initially for the University
of Waterloo but WISL remained in the retail market with U of W's WATPOS point of sale
system and its bookstore customers.
Major changes had been underway with WISL's chosen
development environment since the late 1980's. The Multi-value world had been primarily
served by vanilla mini-computers supplemented by firmware(a circuit board) that provided
the platform for the operating system/database management system. There were several major
implementations from which WISL had selected the Ultimate Systems offering that ran
primarily on DEC and Honeywell mini-computers. By the mid-80's a rival computing
environment that had originated in the academic world and had become the main platform for
a fledgling communications network called "the internet" was beginning to find
markets in the commercial world. UNIX was attractive because it was a fully software
operating system that was capable of being implemented on a variety of hardware platforms
and nobody seemed to own it. With the burgeoning popularity of UNIX the question in the
Multi-value world became: How do we integrate with the new "Open" environment?
Two approaches were adopted, the easiest was to implement the Multi-value environment as a
process under the UNIX operating system. Ultimate's version was called ULT-PLUS and the
University of Waterloo decided to acquire this implementation running under IBM's AIX
version of UNIX.
Until 1991 WISL had been buying time on University of
Waterloo platforms and those of Ultimate Canada to do its development. Experience with U
of W's IBM RS6000/AIX system encouraged WISL to acquire a similar platform as it's first
server while employing Ultimate's ULT-PLUS as the multi-value environment . A couple of
dumb terminals were purchased as workstations. The second approach to integrating with
UNIX( abandoning the OS features of the multi-value environment and adopting UNIX as the
OS with all of the multi-value features in the DBMS) was soon available and WISL adopted
the UniVerse implementation from VMark to run on its AIX server. UniVerse quickly
supplanted ULT-PLUS as the main WISL development environment.
By the late 80's the PC was beginning to attract
serious interest as a business information systems platform. Solution providers were
beginning to generate offerings that ran on the DOS single user operating system and a
breed of networking products(Novell etc) evolved in an attempt to address the requirement
to share data amongst multiple concurrent users. Of course the desktop world(Microsoft)
would not truly satisify this need until the development of a legitimate multi-user
operating system(that Microsoft arrogantly termed NT - New Technology) which arrived in
the early 90's. The multi-value world was also experimenting with the PC as a server
platform and WISL acquired Pick Systems' totally software implementation and installed it
on an AT clone. Although slow by today's standards the platform did offer a legitimate
capability for implementing a multi-user application at a relatively low cost for the
hardware. It also provided WISL with a portable(about 70 lbs.) platform for giving remote
product demonstrations. The PC was also becoming a popular option as a workstation and
WISL adopted the AccuTerm product from AccuSoft to provide terminal emulation access to
its text based applications. WISL further developed the user interface in its Screen
Control Application Development System to take advantage of the features of the PC
including colour and screen navigation.
WISL began the analysis of Triangle Traffic's
information systems needs in 1985. The major goal was to automate the freight rating
process. Agreements between shippers and carriers can involve a variety of basic
arrangements often supplemented by potential conditions that can result in additional
charges( called accessorials). The result of three years of development working with Earl Taylor(President of TTS) and his staff was a data base that
provided for recording the characteristics of the major types of rating arrangements that
carriers offer to shippers and an automated process to evaluate a specified shipment to
determine the applicable rate determined by calculation and reference to the rate
structures stored in the data base. This capability was placed within a framework that
provided for computerized support of the major clerical activity of Triangle's business,
the audit and payment of freight bills for shippers. The implementation of
TACS(Transportation Audit Control System) in 1988 proved very successful in addressing the
intended goals.
Attendance at various freight management trade shows
and other marketing efforts revealed that auto-rating software had a potential market far
wider that third party freight auditing. Clearly there were far more carriers and even
more shippers that were potential customers of the auto-rating facility. In 1992 a
development effort was initiated to generalize TACS and reorganize the software modules to
make it attractive to the broader market. FAIS(Freight Analysis Information System) was
the result and two major carriers(Cottrell Transport and Challenger Motor Freight) became
early customers. FAIS became the cornerstone for all of WISL's development efforts that
followed in the logistics marketplace. More carriers and some large shippers were added to
the customer base in the mid-90's.
The early 90's were also busy times for the retail
management side of WISL's business. The C/PRM(Component/Package Retail Management System)
and TOG(Telephone Order Management System) were developed and Bank Authorization through
the register was implemented for WISL retail customers with the Bank of Montreal. A
product that addressed important requirements of both freight management and retail
management customers also evolved during this period. WISL's entry in the EDI marketplace
was initially developed with the involvement of another third party logistics company,
Tempus Freight Management Services. A major contributor to the successful deployment of
WISL EDIT was Bryon LaHaise, President of Tempus.
The first half of the last decade of the 20th century
also marked WISL's transition from the harware centric business model to one where
software solutions became the major focus of its marketing efforts. Computing hardware
platforms, even servers for small and medium sized organizations, were becoming commodity
items where competition was dictating very small profit margins. Value Added
Resellers(VARS) were being forced to offer competitive software solutions as the main
attraction. Specialized hardware(point of sale peripherals or barcode scanning devices)
still offered descent margins but computing platforms offered little to second level
sellers. As software development had always been WISL's strength, the company was well
prepared for the industry trend.
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The lower floor of a dental office was WISL's
home from the late 1980's until the late 1990's.
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