Kathy Galbraith, BookStore Manager at Mount Royal College in Calgary Alberta was asked what the impact might be if she were deprived of the use of WISL WebSSA for one month. The following was her reply:

Kathy Galbraith

"WOW! I can't imagine not having access for a month - my heart went through a few major palpitations at the mere thought!

I use WebSSA daily - what do I look at:

• I compare sales month to date especially when we approach month end or before my report meeting with my boss

• at month end I compare YTD to last year transactions, quantity and sales

• I can identify areas of each department/class which may be under achieving and discuss with buyers what strategy to implement to reach goals

• 'at a glance' rather than pulling data from various reports then having to make calculations

• comparison with College banner accounting system

• have been able to identify errors in uploads, wrong accounts being used

• saves a lot of time rather than findings errors at year end and having to review 12 months of data

• when students can't locate receipts or a department can't find copies of their internal chargebacks we have easy access through WebSSA to verify transactions & print copies if necessary

• if we run special events or sales in an area it's very easy to see if the event was successful by a quick check on class (transactions, quantity, sales and discounts)

• comparing days during the rush periods and activity by time slots

• our scheduling of additional staff is far more efficient and a savings to the store by not overstaffing

• if unit sales don't look correct in [our retail management system] (for one reason or another) we use WebSSA to verify the quantity sold

All in a day with WebSSA."

Kathy

MRC BookStore Manager